Resistance isn't a single problem with a single answer — it's four distinct problems each requiring different responses. This one-pager helps managers recognize which type they're facing and respond with the words that actually land.
What's inside
Four resistance archetypes (Job Security Worrier, Quality Skeptic, Privacy Concerned, Past-Failure Cynic) with how to spot each one, what to say, and what to avoid. Bookmark for the next 1:1.
How to use it
- Read it once end-to-end before applying anything. Context matters more than tactics.
- Pick one thing to act on this week. Resources only create value through application.
- Note your edits and questions. The margins are where your own thinking takes shape.